Shipping policy

FOR SHIPPING WE ONLY USE PEP PAXI AND THE COURIER GUY SERVICES

Processing Time:

* Orders are typically processed within 2-3 business days of being placed. This includes order verification, packing, and shipping preparation.

* Please note that processing times may vary slightly depending on the volume of orders and immediate availability of stock.

Delivery Time:

* Once your order has shipped, delivery typically takes 3-5 or 7-9 working days within South Africa.

Tracking Information:

* You will receive a tracking number via SMS once your order has shipped.

* You can use the tracking number to monitor the status of your order on PAXI COURIER Website

*Once your order has arrived you will get an sms for collection at your nearest PEP STORE.

Shipping Address:

* Please ensure that your shipping address is correct and complete when placing your order.

Shipping Delays:

* While we strive to deliver your order on time, unforeseen circumstances such as weather conditions, carrier delays, or holidays may cause delays.

* We will keep you updated on any shipping delays and provide you with the latest information.